Privacy policy

Last Updated: February 21, 2026
Website: https://rowefc.com
Business: Rowe Facade Collective LLC (“ROWE FC,” “we,” “us”)
Contact: chris@rowefc.com | https://rowefc.com

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, contact us, or subscribe to communications. It also describes rights available to California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).

1) Notice at Collection (Summary)

We collect the categories of personal information described below for the purposes described below. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising (as those terms are defined under California law). If this changes, we will update this Policy and provide the required opt-out link.

We disclose our retention periods (or the criteria used to determine them) in Section 8.

2) Personal Information We Collect

A. Information you provide directly

When you contact us (for example, via a contact form or email), we may collect:

  • Identifiers / contact details: name, email address, mobile/phone number, company name (if provided)
  • Message content: the text you send us and any details you include
  • File attachments: documents, images, or other files you upload (which may include information contained in the file itself)

B. Information collected automatically (website usage)

When you browse our website, we may collect:

  • Internet/network activity: pages viewed, links clicked, time spent, referring/exit pages, approximate location derived from IP
  • Device and log data: IP address, browser type, device identifiers, operating system, and similar technical data
  • Cookies and similar technologies as described in Section 6

3) Sources of Personal Information

We collect personal information from:

  • You (when you submit forms, send emails, or otherwise contact us)
  • Your device/browser (through cookies, server logs, and similar tools)
  • Service providers that help us operate and secure the website (hosting, analytics, spam prevention)

4) How We Use Personal Information

We use personal information to:

  • Respond to inquiries and communicate with you
  • Provide quotes, consultations, and related business communications
  • Operate, maintain, and improve the website
  • Monitor and protect security, prevent spam/fraud/abuse
  • Comply with legal obligations and enforce agreements

5) When We Disclose Personal Information

We may disclose personal information to:

  • Service providers / contractors that process information on our behalf (e.g., website hosting, email delivery, spam protection, analytics)
  • Legal/Compliance recipients when required by law, court order, or to protect rights and safety
  • Business transfers (merger, acquisition, reorganization) where permitted by law

We do not knowingly sell personal information.

6) Cookies & Analytics (Google Analytics)

We use Google Analytics to understand website performance (for example, which pages are visited and how users navigate). Google Analytics may use cookies or similar technologies to collect usage data. You can typically control cookies through your browser settings.

Google Analytics data retention: Retention and deletion timelines depend on our Google Analytics settings and Google’s product limits. If Google Signals is enabled, Google may apply a maximum retention period for Signals data regardless of our settings.

7) Email Communications / Newsletter (If Enabled)

If you subscribe to our newsletter or marketing emails, we may collect your email address (and, if you provide it, your name and/or company) to send updates, announcements, and other communications.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us. Even if you unsubscribe from marketing emails, we may still send non-marketing communications when necessary (for example, to respond to an inquiry you initiated or to provide service-related information).

8) Retention (How Long We Keep Information)

California law requires describing how long we intend to retain each category of personal information, or the criteria used to determine retention.
Also, nothing in the CCPA requires a business to keep personal information for any specific length of time.

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. As a practical “maximum” retention approach for typical business recordkeeping, we generally apply the limits below:

  • Inquiry/contact records (name, email, phone, message): up to 7 years from last interaction
  • File attachments submitted with inquiries: up to 7 years, unless we determine earlier deletion is appropriate (e.g., outdated materials)
  • Newsletter/marketing subscription records (if enabled): while you are subscribed; after you unsubscribe, we may retain minimal information (e.g., email address) on a suppression list for up to 7 years to honor your opt-out
  • Security/server logs: typically up to 12 months (may be shorter or longer if needed for security incidents)
  • Analytics data: retained according to our analytics settings and vendor limits; we may keep aggregated or de-identified analytics longer

If litigation, investigation, or legal holds apply, we may retain information longer as required.

9) Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure.

10) Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

11) California Privacy Rights (CCPA/CPRA)

This section applies to California residents.

A. Your Rights

Subject to exceptions, you may have the right to:

  • Know / Access: request the categories and specific pieces of personal information we collected about you
  • Delete: request deletion of personal information
  • Correct: request correction of inaccurate personal information
  • Opt out of sale/sharing: request we stop selling or sharing personal information (if applicable)
  • Limit the use/disclosure of sensitive personal information (if applicable)
  • Non-discrimination: not be discriminated against for exercising your rights

B. How to Submit a Request

You can submit requests by:

We may need to verify your identity before responding (for example, by matching information you provide with information we have on file).

C. Response Timing

We generally respond to verifiable requests within 45 calendar days, and may extend by an additional 45 days (90 total) when reasonably necessary, with notice.
The CPPA FAQ also describes confirming receipt within 10 business days for certain requests.

D. Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and verification of your identity.

E. “Do Not Sell or Share” & Global Privacy Control (GPC)

We do not sell personal information and do not share personal information for cross-context behavioral advertising. Accordingly, we do not currently process opt-out preference signals for sale/sharing. If we ever engage in “sale” or “sharing” as defined under California law, we will provide the required opt-out mechanism and honor opt-out preference signals where required, including user-enabled global privacy controls (GPC).

12) Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date above indicates when it was most recently revised.

13) Contact Us

Questions or requests: chris@rowefc.com | https://rowefc.com